— Statement · updated 14 May 2026

Accessibility statement.

What we are doing to make this site usable by everyone, what we know is not yet right, and how to tell us about a barrier you have hit.

1. The standard we work to.

This site aims to conform to Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. This is the standard referenced by the UK Equality Act 2010 for what counts as a reasonable adjustment to digital services, and by EN 301 549 for European Accessibility Act compliance.

2. What we have done.

  • Every page uses semantic HTML5 landmarks (header, nav, main, footer, article, section)
  • All images have descriptive alt text; decorative images use empty alt and aria-hidden
  • Colour contrast meets or exceeds WCAG AA 4.5:1 for body text and 3:1 for large text and UI elements
  • All interactive elements are keyboard accessible with visible focus indicators preserved (WCAG 2.2 SC 2.4.11)
  • Touch targets meet the minimum 24x24 CSS pixel size on mobile (WCAG 2.2 SC 2.5.8)
  • The site reflows and is usable at 400% zoom without horizontal scrolling
  • The site honours prefers-reduced-motion — all animations stop for visitors who have set this preference
  • Skip-to-content link is provided as the first focusable element
  • Page language is declared in HTML (lang="en-GB")
  • Heading hierarchy is preserved on every page (no skipped levels)
  • Forms use proper labels associated with their inputs
  • Audio and video, where included, have transcripts

3. What we know is not yet right.

An accessibility statement is meaningful when it lists the things that are not perfect. As of May 2026:

  • The embedded Calendly booking widget is governed by Calendly accessibility. We cannot directly fix issues inside that widget — we provide a fallback contact form for anyone who cannot use Calendly.
  • The What are you carrying reflection tool relies on JavaScript. It works with keyboard and screen readers, but the user experience is slightly less smooth than the rest of the site.
  • Some older blog post images may have brief alt text. We plan to review and improve these over 2026.
  • The PDF lead magnet is partially accessible. A fully tagged accessible PDF is planned for late 2026.

4. Tested with.

  • Chrome, Firefox, Safari, Edge (latest versions)
  • Safari with VoiceOver (macOS, iOS)
  • Chrome with NVDA (Windows)
  • Keyboard-only navigation
  • Mobile screen reader (iOS VoiceOver, Android TalkBack)
  • WAVE, Lighthouse and axe-core automated testing tools

5. Tell us when something is not working.

If you find a barrier on this site — anything that is hard or impossible to use — please tell us. We treat this as priority work:

We aim to respond within 2 working days.

6. Need information differently?

If you need any page in a different format — large print, easy read, audio, plain text, BSL, or anything else — email us with the URL and the format you need. We aim to respond within 5 working days. For coaching clients, alternative formats are part of the engagement, not an extra request.

7. If we do not fix it.

If you are unhappy with how we have responded to an accessibility complaint, contact the Equality Advisory and Support Service. The Equality and Human Rights Commission is responsible for enforcing the Equality Act 2010.

8. How this statement was prepared.

Prepared 14 May 2026 using automated tools (Lighthouse, WAVE, axe-core), manual keyboard testing and screen reader spot-checks. Next scheduled review: May 2027 or sooner if the site changes substantially.

Last reviewed 14 May 2026.