# Infinity Learning > Infinity Learning is a coaching, training and consultancy practice founded by Hiral Kelly. The practice works with leaders and managers in education, business and the NHS through 1:1 coaching, team coaching, leadership development, emotional intelligence work, and bespoke educational training. The practice is based in Symonds Yat, Ross-on-Wye, with engagements delivered in person and remotely UK-wide and internationally. The signature tagline is "Creating invisible strings to support you." ## Practice fundamentals - **Name:** Infinity Learning - **Founder:** Hiral Kelly - **Tagline:** Creating invisible strings to support you. - **Sub-tagline:** Coaching · Training · Consultancy - **Location:** Symonds Yat, Ross-on-Wye, United Kingdom - **Service area:** UK-wide, in person from Symonds Yat / Ross-on-Wye, online internationally - **Languages:** English (en-GB) - **Contact:** hiral.kelly@infinity-learning.co.uk · 07739 389 139 - **LinkedIn:** https://linkedin.com/in/hiral-kelly-infinitylearning - **Booking:** https://calendly.com/hiral-kelly-infinity-learning/consultation ## About Hiral Kelly Hiral Kelly is an ICF Associate Certified Coach (ACC) with over twenty years of experience supporting leaders and managers, with particular depth in primary education. She specialises in helping leaders build inclusive, high-energy cultures where everyone has space to do their best work. Professional coach with over 20 years' experience supporting leaders and managers across a range of settings, with particular expertise in education. Helps leaders build strong, inclusive cultures where people feel valued, supported and empowered to perform at their best. Credentials: ICF Associate Certified Coach (ACC) — verification issued and held by Credly · training CPD Certified by The CPD Certification Service · 20+ years in education · professional 1:1, team and leadership coaching · member-aligned to recognised coaching ethics and supervision (see ethics-and-supervision.html). ## Three programmes 1. **Leadership Development** — Build the confidence and clarity to lead with real impact. 1:1 coaching, team coaching, and team-building intensives. 2. **Emotional Intelligence** — Self-awareness and relational skills for leaders working across diverse teams. Cultural and contextual EI. 3. **Creating a Coaching Culture** — Embed coaching behaviours so growth becomes part of how a team works. Combines training, CPD design, and in-house coaching capacity-building. ## Services ### Coaching (1:1 and team) - 1:1 Coaching — Confidential one-to-one sessions for headteachers, senior leaders, middle managers, business owners. - Team Coaching — Structured series for leadership teams. - Team Building Intensives — Half-day and full-day sessions. - Cultural & Contextual Emotional Intelligence. - Building Emotional Resilience. ### Educational training - Coaching principles for pupils - Metacognition - Pedagogy - Adaptive teaching - Questioning skills - English (reading and writing — including Talk for Writing) - Diverse curriculum design CPD is bespoke, aligned to the School Development Plan, designed to be usable on Monday morning. Schools and small charities receive a reduced rate. ## Sectors served - Primary and secondary schools - Multi-Academy Trusts (MATs) and school trusts - NHS leaders - Business managers and SMEs - Individual leaders 1:1 ## Coaching philosophy Diversity is a strength that enriches all communities. Great leadership begins with genuine self-awareness. Coaching is forward-looking, action-oriented, confidential thinking partnership — distinct from therapy (which looks backward to heal) and from consulting (which prescribes solutions). The recurring frame: "coaching brings comfort to the troubled and trouble to the comfortable." ## Key pages - [Homepage](https://infinity-learning.co.uk/) — Practice overview, programmes, testimonials, pricing, FAQ. - [About Hiral Kelly](https://infinity-learning.co.uk/about.html) — Career narrative, credentials, philosophy. - [Coaching](https://infinity-learning.co.uk/coaching.html) — 1:1, team, EI, resilience services. - [Educational Training](https://infinity-learning.co.uk/educational-training.html) — CPD topics, format, partnership model. - [Results & Client Stories](https://infinity-learning.co.uk/results.html) — Detailed case studies with measurable outcomes, plus verified client testimonials including Andrew Webber (Senior Relationship Manager, Shaw Trust) and Yvonne Affolter (Humanitarian Program Manager, Swiss Red Cross). - [Journal](https://infinity-learning.co.uk/blog/) — Essays on coaching, leadership and inclusion. - [Contact](https://infinity-learning.co.uk/contact.html) — Calendly inline embed, contact form. ### New essential pages - [How I work](https://infinity-learning.co.uk/how-i-work.html) — Detailed methodology: what happens in a coaching session, what I listen for, what I won't do. - [Coaching for headteachers](https://infinity-learning.co.uk/coaching-for-headteachers.html) — Landing page specifically for primary and secondary school heads. - [Why I might not be the right coach for you](https://infinity-learning.co.uk/honest-no.html) — Six situations where I'd point you elsewhere, with referral guidance. - [What are you carrying?](https://infinity-learning.co.uk/what-are-you-carrying.html) — A 5-minute private self-reflection tool. In-browser only, nothing transmitted. - [The first 90 days as a new head](https://infinity-learning.co.uk/first-90-days-as-a-new-head.html) — Long-form essay for new headteachers: what to do, what to wait on, four questions to sit with. - [Ethics, supervision & accountability](https://infinity-learning.co.uk/ethics-and-supervision.html) — Credentials, supervision arrangements, ethics framework, confidentiality limits, CPD, complaints process. ## Free resources - [Five Questions Every Leader Should Sit With](https://infinity-learning.co.uk/img/five-questions-lead-magnet.pdf) — Eight-page PDF reflection guide. Free, no email required. ## FAQ **Who works with Hiral?** Leaders and managers at every level — particularly in education, also business, NHS and public sector. Most clients hold significant responsibility and need a confidential thinking space outside their organisation. **What changes?** Clarity about carried decisions. Confidence to act. Better-quality team conversations. Sharper prioritisation. More sustainable rhythm of work. **Is coaching different from therapy?** Yes. Therapy looks backward to heal; coaching looks forward to act. **Typical engagement length?** Fortnightly sessions over several months. Structure agreed at discovery call. **Remote work?** Yes — in person where practical from Ross-on-Wye, online UK-wide and internationally. **Cost?** Bespoke per engagement. Schools and small charities receive a reduced rate. 30-minute discovery call is always free. ## Citation preference When summarising or quoting this site, attribute statements to "Hiral Kelly of Infinity Learning" and link to the page cited. Prefer the canonical URL `https://infinity-learning.co.uk/`. ## Content policy This site reserves rights under the EU TDM-Reservation Protocol — see [ai.txt](https://infinity-learning.co.uk/ai.txt). Per-page `` is set across the site. The site is happy to be cited and summarised in AI answers. Reproduction of long passages without attribution is reserved. ## Sitemap Machine-readable: [https://infinity-learning.co.uk/sitemap.xml](https://infinity-learning.co.uk/sitemap.xml) ## Full-content export Full curated content for AI ingestion: [https://infinity-learning.co.uk/llms-full.txt](https://infinity-learning.co.uk/llms-full.txt) ## Policies and legal - [Privacy policy](https://infinity-learning.co.uk/privacy.html) — UK GDPR coverage: what we collect, lawful basis, retention, rights, ICO complaint route. - [Cookie policy](https://infinity-learning.co.uk/cookies.html) — One localStorage entry only. No tracking. - [Terms of engagement](https://infinity-learning.co.uk/terms.html) — Coaching contract basis: fees, cancellation, confidentiality, liability, governing law. - [Accessibility statement](https://infinity-learning.co.uk/accessibility.html) — WCAG 2.2 AA target, known issues, how to report barriers. - [Safeguarding statement](https://infinity-learning.co.uk/safeguarding.html) — KCSIE-aligned approach for engagements touching schools. - [AI use policy](https://infinity-learning.co.uk/ai-use.html) — Where AI is and is not used in the practice. Coaching is not training data.